Last updated: 27 March 2026
Parking Mate AI operates the website parkingmateuk.com and the Parking Mate AI service. We are a UK-based parking ticket analysis and appeal letter service.
When you use our service, we may collect: your name and email address, photographs of parking tickets or notices you upload, vehicle registration numbers visible on uploaded documents, payment information processed securely through Stripe, and information you provide during the appeal process. We also collect standard website analytics data including pages visited, time on site, and referring URLs.
We use your data to analyse your parking ticket for defects, generate appeal letters, process payments, communicate with you about your case, and improve our service. We do not sell your personal data to third parties. We do not share your data with parking operators, councils, or enforcement agencies unless you explicitly instruct us to submit an appeal on your behalf.
Uploaded documents are stored securely using encrypted cloud storage. Payment processing is handled entirely by Stripe and we do not store your card details. We retain case data for a reasonable period to support ongoing cases and for our legitimate business interests.
Under UK data protection law (UK GDPR), you have the right to access, correct, or delete your personal data. You can also request a copy of the data we hold about you. To exercise any of these rights, contact us at info@parkingmateuk.com.
We use essential cookies required for the website to function and analytics cookies to understand how visitors use the site. You can control cookie preferences through your browser settings.
For any questions about this privacy policy or your data, contact us at info@parkingmateuk.com.